Privacy Policy

Aslan Enterprise Solutions Pty Ltd, trading as Aslanconnect and Aslanestate (referred to in this policy as “we”, “us”, or “our”), is committed to protecting the privacy of individuals with whom we engage, including clients, prospective clients, website users, contractors and business contacts.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and safeguard your personal information.

“Personal information” means information or an opinion about an identified individual or an individual who is reasonably identifiable.

We may collect personal information directly from you in the course of providing advisory services or responding to enquiries.

The types of personal information we may collect include:

• name
• business or organisation name
• job title or role
• email address
• phone number
• postal address
• details relevant to your enquiry or engagement
• billing and invoicing information
• any other information you voluntarily provide.

We do not collect sensitive information unless required by law or with your explicit consent.

We collect personal information in a variety of ways, including:

• when you contact us via our website form or email
• when you call us or meet with us
• when you engage us for advisory services
• through written correspondence or project documentation
• from third parties where reasonably necessary to provide services.

If we receive personal information from a third party, we will handle it in accordance with this Privacy Policy and applicable privacy law.

We collect and use personal information for purposes including:

• responding to enquiries
• providing strategic advisory services
• managing client relationships
• issuing invoices and managing accounts
• communicating relevant service information
• complying with legal or regulatory obligations
• improving our website and service delivery.

We will only use your personal information for the purpose for which it was collected or for a related purpose that you would reasonably expect.

We may disclose personal information to:

• our employees or contractors
• professional advisers
• service providers
• third parties directly involved in delivering services to you
• government or regulatory authorities where required by law.

We do not sell or rent personal information.

Where we disclose personal information to third parties, we take reasonable steps to ensure it is handled in accordance with Australian privacy law.

We regularly work with organisations on sensitive strategic, operational and commercial matters. If required, we are willing to enter into a formal Non-Disclosure Agreement (NDA) prior to the exchange of confidential information to provide additional assurance and protection.

All confidential information shared with us is handled with discretion and in accordance with applicable legal and professional obligations.

Some of our service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place consistent with the Australian Privacy Principles.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps include secure systems, reputable cloud-based storage platforms, access controls and secure document management practices.

While we take reasonable precautions, no method of transmission over the internet is completely secure.

You may request access to the personal information we hold about you. If you believe the information we hold is inaccurate, incomplete or out of date, you may request that it be corrected.

Requests should be made in writing - email us.

We will respond within a reasonable timeframe. We may refuse access in circumstances permitted under the Privacy Act 1988(Cth).

Our website may use standard website analytics tools or cookies to improve functionality and user experience. This information is generally de-identified and does not identify individual users.

You may disable cookies through your browser settings.

By submitting an enquiry through our website or contacting us via email, you consent to the collection and use of your personal information in accordance with this Privacy Policy.

We collect your information solely for the purpose of responding to your enquiry and providing relevant advisory services.

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, you may lodge a complaint by contacting us by emailing us.

We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

We may update this Privacy Policy from time to time. The current version will always be available on our website.